Welcome to Happy Home Appliances Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email address, billing/shipping address.

  • Payment Information: When you make purchases, we may collect payment details via secure third-party processors (e.g., M-Pesa, credit cards).

  • Device Information: IP address, browser type, device type, operating system, referring URLs.

  • Usage Data: Pages visited, time spent on site, and interaction with content.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders.

  • Provide customer support.

  • Send updates on your order and promotional offers.

  • Improve our website’s functionality and user experience.

  • Prevent fraud and ensure security.

  • Comply with legal and regulatory obligations.

3. Sharing Your Information

We may share your information with:

  • Trusted service providers: Payment gateways, delivery services, and IT support partners.

  • Regulatory bodies: If required by law or legal process.

  • Marketing platforms: With your consent, for personalized advertising.

We do not sell your personal information to third parties.

4. Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences.

  • Analyze website traffic and performance.

  • Serve targeted advertisements (e.g., through Google or Meta).

You can disable cookies through your browser settings, though this may affect your experience.

5. Your Data Protection Rights

Under Kenya’s Data Protection Act, you have the right to:

  • Access and correct your personal data.

  • Request deletion of your data.

  • Object to or restrict certain types of data processing.

  • Withdraw consent at any time.

To exercise these rights, contact us at: Happyhomehubappliances@gmail.com

6. Data Security

We take reasonable steps to protect your information using:

  • SSL encryption

  • Firewalls and access controls

  • Regular security audits

However, no method of transmission over the internet is 100% secure.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their privacy policies.

8. Children’s Privacy

Our site is not intended for children under 18. We do not knowingly collect data from minors.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, contact us at:

Happy Home Appliances
Nairobi, Kenya
 Happyhomehubappliances@gmail.com
 +254 719714932